Effective Date: 30 Oct 2024
At True Advisory, we respect and value the privacy of our clients and visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services. By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect two types of information from you: Personal Information and Non-Personal Information.
- Personal Information: This includes data that can identify you personally, such as your name, email address, phone number, company name, and any other information you provide to us when you fill out forms on our website, request a consultation, or sign up for our services.
- Non-Personal Information: This includes data that cannot be used to personally identify you, such as browser type, IP address, device information, and usage data, which help us understand how visitors interact with our website.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We use your personal information to provide consulting services, respond to inquiries, and deliver solutions based on your needs.
- To Improve Our Website and Services: We analyze non-personal information to enhance the functionality and user experience of our website.
- To Communicate with You: We may use your contact information to send you updates, newsletters, promotional offers, or other information related to our services that may interest you. You can opt out of these communications at any time.
- To Process Payments: If applicable, we may use your payment information to process payments for our services.
- For Legal and Compliance Purposes: We may use or disclose your personal information to comply with legal obligations, resolve disputes, or enforce our agreements.
3. How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.
However, please note that no method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:
- With Service Providers: We may share your information with trusted third-party service providers who assist us in providing services to you, such as email marketing platforms, payment processors, and hosting providers. These providers are obligated to protect your information and use it only for the purpose of providing the services we request.
- For Legal Reasons: We may disclose your information if required by law or if we believe such action is necessary to comply with a legal obligation, protect our rights, investigate fraud, or prevent any illegal activity.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your experience and improve our services. Cookies are small data files stored on your device that help us remember your preferences and understand how visitors use our website.
You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You can request that we correct or update any inaccurate or incomplete personal information.
- Deletion: In certain circumstances, you can request that we delete your personal information.
- Opt-Out: You can opt out of receiving promotional emails or marketing communications by clicking the “unsubscribe” link in our emails or by contacting us directly.
To exercise any of these rights, please contact us using the details provided in the Contact Us section below.
7. Links to Third-Party Websites
Our website may contain links to third-party websites that are not operated or controlled by True Advisory. This Privacy Policy applies only to our website and services, and we are not responsible for the privacy practices of third-party sites. We encourage you to read their privacy policies before sharing any personal information.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete the information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the functionality of our website. Any changes will be posted on this page with an updated effective date. Please review this Privacy Policy periodically to stay informed of any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
True Advisory
Email: info@trueadvisory.online